These Terms of Service (“Terms”) govern your access to and use of websites operated by Backend-Core (such as api.backend-core.com) and Backend-Core cloud services, APIs, CLIs, dashboards, and related offerings (collectively, the “Services”). The Services are provided by Alona Umaneca, trading as Backend-Core, with address Parka iela 11, Salaspils, LV-2169, Latvia (“Backend-Core,” “we,” “us,” or “our”).
By accessing or using the Services, you agree to these Terms on behalf of yourself or the organization you represent. If you do not agree, do not use the Services.
1. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) and capable of forming a binding contract. If you use the Services on behalf of an entity, you represent that you have authority to bind that entity.
2. Accounts & credentials
You must provide accurate registration information and safeguard passwords, API keys, and tokens. You are responsible for activity under your account except where caused by our negligence or security failure that we fail to remediate promptly after notice. Notify us promptly of unauthorized access using contact methods published on the Sites once available.
3. License to use the Services
Subject to these Terms and payment of applicable fees, we grant you a non-exclusive, non-transferable, revocable license to access and use the Services during the subscription term for your internal business purposes or personal development as permitted by your plan.
4. Customer data & privacy
You retain rights to data you submit to the Services (“Customer Data”). You instruct us to process Customer Data to provide the Services in accordance with these Terms and our Privacy Policy. You are responsible for the legality of Customer Data and obtaining necessary consents from your end users where applicable.
5. Acceptable use
You agree not to:
- Violate applicable law or infringe third-party rights;
- Attempt to probe, scan, or test vulnerabilities without authorization;
- Interfere with or disrupt the Services or third-party networks;
- Transmit malware, engage in phishing, or distribute unlawful content;
- Mine cryptocurrency on our infrastructure without written approval;
- Reverse engineer our Services except where permitted by mandatory law;
- Use the Services to send unsolicited bulk communications in violation of anti-spam laws;
- Circumvent technical limits, billing controls, or access restrictions.
We may investigate suspected violations and suspend or terminate access where reasonably necessary to protect the Services or other customers.
6. Third-party services & open-source
The Services may interoperate with npm packages, databases, observability vendors, identity providers, or cloud regions you configure. Your use of third-party services is governed by their terms. Open-source components may be subject to separate licenses included with documentation.
7. Fees & taxes
Paid plans are billed according to the pricing page or order form. Fees are exclusive of taxes unless stated otherwise. You are responsible for applicable taxes (such as VAT/Sales tax) except taxes based on our net income. Late payments may incur suspension after notice where permitted by law.
8. Service changes & availability
We continually improve the Services and may modify features with reasonable notice where changes materially reduce core functionality for paying customers. The Services are not guaranteed to be uninterrupted; planned maintenance will be communicated when feasible. Uptime objectives, if any, are stated in an enterprise order form or SLA exhibit—not on marketing pages unless explicitly linked.
9. Confidentiality
Each party may receive non-public information from the other (“Confidential Information”). The recipient will use reasonable care to protect Confidential Information and use it only for the purposes of these Terms. Exceptions include information that is public through no fault of the recipient, independently developed, or rightfully received from a third party.
10. Intellectual property
We retain all rights in the Services, software, documentation, and branding. Except for the limited license above, no rights are granted by implication. Feedback you provide may be used by us without obligation or compensation.
11. WARRANTIES DISCLAIMER
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR OPERATE WITHOUT INTERRUPTION OR ERROR.
12. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, REVENUE, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY. OUR AGGREGATE LIABILITY ARISING OUT OF THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID FOR THE SERVICES IN THE THREE MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED US DOLLARS (USD $100) IF NO FEES APPLY. THESE LIMITS DO NOT APPLY TO LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW (SUCH AS DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, OR WILLFUL MISCONDUCT).
13. Indemnity
You will defend and indemnify Backend-Core against third-party claims arising from Customer Data, your applications, your breach of these Terms, or your violation of law, provided we promptly notify you and cooperate reasonably at your expense.
14. Term & termination
These Terms commence when you first use the Services and continue until terminated. You may stop using the Services at any time. We may suspend or terminate access for material breach after reasonable notice where feasible. Sections intended to survive (including confidentiality, intellectual property, disclaimers, limitations, indemnity, governing law) survive termination.
15. Export & sanctions
You represent that you are not located in a country subject to comprehensive embargoes or listed on restricted party lists where use would violate applicable export or sanctions laws. You will comply with export control laws when using the Services.
16. Governing law & disputes
These Terms are governed by the laws of the Republic of Latvia, excluding conflict-of-law rules. Courts located in Latvia have exclusive jurisdiction, except that consumers residing in the EEA/UK may have mandatory rights to sue in their home courts. Before filing a claim, the parties agree to attempt good-faith resolution via contact channels published on the Sites.
17. Changes to these Terms
We may update these Terms by posting a revised version and updating the “Last updated” date. For paying customers, material adverse changes will include at least 30 days’ notice where legally required. Continued use after the effective date constitutes acceptance of non-material updates posted with reasonable notice.
18. Miscellaneous
These Terms, together with order forms, SLAs, and DPA exhibits that reference them, constitute the entire agreement regarding the Services and supersede conflicting prior terms relating to the same subject matter. If any provision is unenforceable, the remainder remains in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign in connection with a merger or sale of assets.
19. Contact
Legal notices may be sent using the contact details on our Contact page once operational mailboxes are configured.